I am not a computer dr - and cant walk you through it while typin this on my phone, but youcan restore your computer back to where it was a wk ago with just a few clicks. I lost all my files one day When I was working full time online -- the tech guys at work had me download super anti spyware. There is a free version. You run it-- delete all it finds then run it again-- seriously can go on all day! But ran the spyware program a dz or so times the. Restored to a point a wk back ran the spyware thing again & all my files came back. Took me almost a whole day to get everything removed but it worked for me. Good luck!Good morning all. Sad day at my house. Last night I opened something on my computor I guess I shouldnt have because my computor is all but fried. Internet is about all I have. Have lost all files on harddrive. McAfee said it detected and removed a trojan, but must have been to late as I keep getting alerts saying harddrive clusters have been destroyed no RAM detected etc. Have nothing, no document programs, pictures, games all gone. Hope the computor doctor can retrieve it back.