Good for you for trying to talk her out of making a mistake for those poor chicks. I don't see why the store shouldn't be allowed to NOT sell a chick to someone they know doesn't have a clue on how to take care of them. My husband keeps and raises certain types of fish and has many a time tried to talk some ignorant person out of buying a fish at a store knowing that they didn't have the proper set up to keep the fish alive. Salt water fish are not only expensive but many of the ones that are sold are almost impossible to keep. One of the stores that we do go to will routinely refuse to sell to someone when they know that they don't have the right set up. We also have a local pet store that refuses to sell rabbits to anyone around easter. Maybe he has the right idea.