I did do the Jeep Corporate complaint. The only reason I took in my Wrangler is it is a manual and wouldn't stay in reverse you had to man handle that gear to keep it there. Well they kinda fixed it but not really because you have to man handle it into gear now and get the "clunk" but it will then stay in gear. In the process of fixing it they also returned it to me with every gear shift lever disassembled. Later when my wife needed 4x4 in a super bad rain storm and was aquaplaning we discovered they hadn't reconnected the linkage for the transfer case to switch between 4x2-4x4H-4x4L. So back it went they reconeccted the linkage but I never left the lot as I tested it and discovered it would go to 4x4H but not 4x4L. This saga started in March 2020, and is still ongoing.
I am now betting the hill assist(brakes hold until you accelerate so it doesn't roll backwards) thing is broken now once I get it back supposedly today at noon. NM I texted the service manager and told him that feature better be tested before I pick it up. I really hate driving in Brownsville people there are incapable of reading the speed limit signs and for me it it so frustrating to drive 35 in a 50.