I was trying to add my cell phone to my PayPal account, but they won't accept it because the bill is in my husband's last name. Which is different than mine. So I can't add my bank account. The old account is no longer valid. And all they have right now is the automatic system. You can't even talk to a real person. I say it's crappy customer service. They say it's due to Covid. What? They could certainly have half the staff at least!