I want to give a positive review of my experience with Mt. Healthy.
I ordered chicks back in January, and had a nice chat with Kelley on the phone when I did. I told her what I wanted (3 Bielefelder and 1 Blue Australorp pullets) and when I needed them shipped (May 14). She listened to me ramble on, and was very helpful.
I got the confirmation email, and my street address was wrong. Way wrong... I looked closer and it was obvious that the typist had had her fingers one key over. Not like I've never done that...
I called back, talked to Kelley again, and she thanked me for catching the error, and apologized. She immediately resent the confirmation, everything spelled correctly.
I got the shipping email last night. I got a call from the Post Office this morning at 6:30. I received 5 healthy chicks: 4 Biels and 1 Blue Australorp. So they sent me an extra chick! Bielefelder are auto-sexing at hatch, so I know they're all pullets.
They're resting under the brooder plate at the moment. They've learned to drink and eat bits of food. Very happy chick momma here. I would definitely order from Mt. Healthy again.
I ordered chicks back in January, and had a nice chat with Kelley on the phone when I did. I told her what I wanted (3 Bielefelder and 1 Blue Australorp pullets) and when I needed them shipped (May 14). She listened to me ramble on, and was very helpful.
I got the confirmation email, and my street address was wrong. Way wrong... I looked closer and it was obvious that the typist had had her fingers one key over. Not like I've never done that...

I called back, talked to Kelley again, and she thanked me for catching the error, and apologized. She immediately resent the confirmation, everything spelled correctly.
I got the shipping email last night. I got a call from the Post Office this morning at 6:30. I received 5 healthy chicks: 4 Biels and 1 Blue Australorp. So they sent me an extra chick! Bielefelder are auto-sexing at hatch, so I know they're all pullets.
They're resting under the brooder plate at the moment. They've learned to drink and eat bits of food. Very happy chick momma here. I would definitely order from Mt. Healthy again.