Tractor Supply Co. Horror Story

[oregonkat]

A friend gave me a handsome copper marans roo who was a perfect gentleman around the girls, unfortunately I lost him too a bobcat, I have a 4 month old ameracauna roo that is coming up, we'll see how he works out

I'll bet on Black Copper Marans roo's any day of the week. Love mine, all that I have had!

 

[Birdsong 82]

Well the chicks you bought or definitely straight run. I’ve gotten checks from tractor supply twice but always have to make sure I ask as they don’t always labeled the Bins correctly. Luckily the tractor supply I go to has one lady there I always go to she is so full of knowledge and she is awesome. Otherwise you often run into people that are just there for a paycheck. It can be frustrating when the containers are not labeled. You shouldn’t think you need to ask. Sorry about your frustrating situation. I would be pretty ticked to

 

[HenniesInMyHeart]

This is just all so stressful..

Awww I feel so bad for you! You're in the right place now, ask questions and read tons and yes get more hennies! I hope it all works out. Chickens are meant to be a joy and you've been through hell. Here's to a brighter future!

 

[Pyxis]

Some of this is bad on the part of Tractor Supply - them telling you they can sex the chicks (they can't, they either get them from the hatchery sexed or unsexed, the employees at Tractor Supply can't sex them), and the person telling you he doesn't care to get you the breeds you wanted out of the bins wasn't okay.

Bantams are sold straight run always, so there was no way you would have been able to request a silkie pullet and be given one for sure. They also don't sell game breeds bred for fighting, so you definitely didn't get any game cocks from them.

The rest of it is down to the management of the birds after they were bought - keeping too many roosters for the amount of pullets there were, etc. I'd chalk this up as a learning experience and move on.

If you want more chicks, this time I would suggest only buying red or black sex links. The females and males hatch different colors so there is no way to mess up and get males.

 

[Mysimplewyominglife]

I would say TSC employee mislead you by saying that they could sex a chick when clearly they do not have that knowledge that is misleading and because you bought chicks based on said employee's misleading info I'm sure it would be seen as fraud because I assume you would not have bought the chicks if the employee would have said they could not sex them correct?

Also if you told them what breeds you wanted and they just grabbed whatever chick they wanted and again gave you misleading info by saying yes I have x of this x of that and x of this one and you bought the chicks again based on misleading info by the employee this is fraud. because again I assume you would not have bought the chicks if you knew they were not the breeds you wanted

fraud is when someone intentionally gives you misleading info in hopes of gaining something in this case money by misleading you into buying chicks of certain breeds. I wish you could have taken the employee's names who mislead you and lodge a complaint against them at the very least.

I get TSC can't sex the chicks and relies on the supplier to do so specially if they offer only pullets (with a % warning for wrong sexing) . But TSC needs to train the employee's to put up signs stating straight run or pullets/roosters so people can't say they were mislead. They also need to train employee's what breeds are what or at lest only have a few breeds at anyone time that do not look like each other and train them what is what and make sure they are in the right bins!

I'm sorry this happened to you but I would stay away from TSC and see if someone here on the forum has the breeds of chicks your looking for.

 

[Soon2BChixMom]

I would say TSC employee mislead you by saying that they could sex a chick when clearly they do not have that knowledge that is misleading and because you bought chicks based on said employee's misleading info I'm sure it would be seen as fraud because I assume you would not have bought the chicks if the employee would have said they could not sex them correct?

Also if you told them what breeds you wanted and they just grabbed whatever chick they wanted and again gave you misleading info by saying yes I have x of this x of that and x of this one and you bought the chicks again based on misleading info by the employee this is fraud. because again I assume you would not have bought the chicks if you knew they were not the breeds you wanted

fraud is when someone intentionally gives you misleading info in hopes of gaining something in this case money by misleading you into buying chicks of certain breeds. I wish you could have taken the employee's names who mislead you and lodge a complaint against them at the very least.

I get TSC can't sex the chicks and relies on the supplier to do so specially if they offer only pullets (with a % warning for wrong sexing) . But TSC needs to train the employee's to put up signs stating straight run or pullets/roosters so people can't say they were mislead. They also need to train employee's what breeds are what or at lest only have a few breeds at anyone time that do not look like each other and train them what is what and make sure they are in the right bins!

I'm sorry this happened to you but I would stay away from TSC and see if someone here on the forum has the breeds of chicks your looking for.

Honestly. The man on the phone could have been different than the one she encountered at the store. This was not clarified. I don't know that I would trust a store employee at tsc to give me accurate advice without knowing that they could be totally wrong. It is not likely that they have an animal husbandry degree and are working at tsc though they could. One of my first questions at tsc when asking about such things is: "Do you own chickens?" Fraud? Lol
The op also stated that the employee didn't even know the breed, just sorted them by color. If at that moment one was worried they were getting accurate info from a store employee - that would have been a good cue that they weren't and maybe that person did not know. If the op wanted to be sure of their purchases, probably should have tried a local breeder and even then it is not 100% accurate.
This is not fraud - just novice mistakes and trusting a tsc employee. Shoot, I have barely had poultry and know more than most tsc employees when it comes to the topic.

 

[Speedychicken27]

The tsc people don't know or care about chicks. Once I was there and a poor little chick was drowning in his water the lady walked over looked and walked away so i said The chick is drownding and no one is going to help it!! The lady walked back and grabed it out and gave it to is for free with 2 others but he passed away the next day bc he was hurt but i tried, The others I got were in an assortment so I asked do you know what breeds are in her the man said no but the brown ones are small!

 

[Mysimplewyominglife]

Honestly. The man on the phone could have been different than the one she encountered at the store. This was not clarified. I don't know that I would trust a store employee at tsc to give me accurate advice without knowing that they could be totally wrong. It is not likely that they have an animal husbandry degree and are working at tsc though they could. One of my first questions at tsc when asking about such things is: "Do you own chickens?" Fraud? Lol
The op also stated that the employee didn't even know the breed, just sorted them by color. If at that moment one was worried they were getting accurate info from a store employee - that would have been a good cue that they weren't and maybe that person did not know. If the op wanted to be sure of their purchases, probably should have tried a local breeder and even then it is not 100% accurate.
This is not fraud - just novice mistakes and trusting a tsc employee. Shoot, I have barely had poultry and know more than most tsc employees when it comes to the topic.

Like I said to bad the OP did not get the name(s) at lest of the one who said he could sex them as that in and of itself could have gotten the OP to buy them (who is to say other ppl have not had the same done to them?). yes I must have missed the part where the guy admitted he did not know breed (but thats not to say other ppl have not been lied to at other TSC's about the breed by employee's). The fact that some TSC empolyees lie (mislead) buyers when they know what they are saying is a lie but do it anyway to get someone to buy is fraud and I'm sure some do it.

you don't need to own chickens to know what your doing nor do you need a degree in animal husbandry what they do need is better training, less breeds, better product info both for the customer and the empolyee's so they know what they have and where to put the stock.

Esample my mother went to out local TSC as she and my father were thinking of chickens and the chicks were buy 4 get 2 free as they were older and they needed to get rid of stock as told by a TSC worker and therefore lumped into one bin so you got a lucky dip. The guy told my mother they were all females period (how are you suppose to know other wise if it's not on a sign above the things) she took a pics of the ones she liked and sent them to me only 1 out of the six was female the rest had red combs and visable wattle which is normally a tell tale sign of a roo I told her that, another guy came in who owned chickens and told my mother the same thing so they left with out buying any.

Some TSC workers lie to move stock others lie cuz they don't know better. but yes it's fraud if a worker knows it's a lie but does it to sell. I'm sure there are people that this has happen to. But like I said "I get TSC can't sex the chicks and relies on the supplier to do so specially if they offer only pullets (with a % warning for wrong sexing) . But TSC needs to train the employee's to put up signs stating straight run or pullets/roosters so people can't say they were mislead. They also need to train employee's what breeds are what or at lest only have a few breeds at anyone time that do not look like each other and train them what is what and make sure they are in the right bins!"

 

[Soon2BChixMom]

Just to be clear, I never said they needed a degree, but was pointing that out as to the knowledgeable staff that tsc might employee.
The main thing to remember is this. Tsc does not rear their own chicks. They get them from a hatchery. The hatchery "sexes" the chicks. The employee is given the chicks to put in bins and to care for until purchased. The employee can claim that they can sex the chicks because it has already been done for them.
The op claims this happened a year ago, but never went to the tsc to also air her concerns?
There is no fraud. Miseducated employees maybe.
I don't think I would buy from tsc seeing all the pasty butts at one I stopped at (not my local one) and no one caring for them.

 

[theoldchick]

Don't be afraid to report what happened to the 'top office' about what happened. Be sure to know the store's ID number and to report you were lied to on the phone. Tractor Supply, like many other 'big' stores simply don't hire the staff needed to maintain live animals. But it won't hurt to let the big kahuna at Tractor Supply know what happened. They do have policies in place to prevent such things, but customers must report what the employees actually do or don't do in order for the store to improve. While I'm horrified at what happened, I can't do anything for you. However, telling Tractor Supply's main office what happened will make the district manager sit up a bit straighter and possibly listen. If everyone reports what they don't like, Tractor Supply will have to improve. People do have a voice in this situation. Unfortunately, there has to be lots of people speaking loudly in order for change to happen.