I stopped taking
TSC seriously years ago (for my other animals) as they are not a specialty shop. They are a general store for farm and ranch, but only superficially so. I find our local feed stores to be much more knowledgeable, but then only in terms of their personal experiences. The inconsistency of supplies (even waterers and feeders), the disarray (incubators in the feed section, brood lamps somewhere else) and the lack of knowledge across the board (even when buying a trailer hitch) over the years I've learned not to rely on
TSC for information. BUT, like many chain stores, the employees are there to move merchandise, not educate the public or be a resource of any sort.
So, don't be too hard on them. For real info, use local experts, BYC, or quality hatcheries. Lucky you that lives near McMurray!
In the Austin area, we have Callahan's, but again I'm not that impressed with the depth of knowledge. A chain is a chain is a chain. Give me mom and pop any day!
I do find, like one of you mentioned, that even oldtimers have imprecise information--even regarding their own animals. I bought chicks from a man who incubates hatchery eggs and sells the chicks for a small profit (hatching hundreds at a time). He had only vague knowledge of what the breeds were. He has a couple of breeds he loves and raises on his own (silkies and seramas), and knows esp Seramas and quail amazingly well, but other than that he's clueless. Kind, well meaning, loving of his animals, but not perfect. He buys up day old bread products, tortillas, etc and that's his main feed for the birds. An oldtimer's way, but not something I'd do.
Fun thread, though, huh?