Ugh!! Am I wrong to ask for free eggs?

[muscovy94]

She emailed me this morning saying she has been calling all these post offices trying to figure out where they are. Well, no offense, I don't really care where those eggs are. Being lost this many days they surely aren't going to hatch. I just want the eggs I paid for, and if it means she sending me more, I think she should. I'm gonna wait a few days to she if she offers them to me, but if she doesn't... I'm done being mr nice guy, lol.

 

[Steve_of_sandspoultry]

Quote:
If you want to see if they really sent them or not have them call the PO and open a claim for a lost package. If they said they did they aren't telling the truth. How do I know this?

Last year we had a box get lost shipping to Calf. The last info we had on the package was entering the sorting hub in San Francisco. We called our local PO and talked to the post master and they couldn't do anything, the claim has to be opened by the person the package is going to.

Steve

 

[Sonoran Silkies]

Quote:
If you want to see if they really sent them or not have them call the PO and open a claim for a lost package. If they said they did they aren't telling the truth. How do I know this?

Last year we had a box get lost shipping to Calf. The last info we had on the package was entering the sorting hub in San Francisco. We called our local PO and talked to the post master and they couldn't do anything, the claim has to be opened by the person the package is going to.

Steve

I've heard others say the exact opposite. I personally have not had to deal with the issue, so have no personal experience with it. I would suggest that the OP talk to their PO about filing a claim and see what they say.

 

[Sonoran Silkies]

Quote:
The seller should have their receipt but that doesn't necessarily mean that there would be record of check-in in the USPS system, even with tracking purchased separately. Because the USPS only track certain packages they have a tendency to miss many of those that should be scanned into the system. Even they are aware of this short coming in their own system, to the point that they have internal contests between offices to incentivize package tracking being completed properly. Even small offices that scan relatively very few packages can often have extremely poor track records when it comes to scanning the packages into the system. For larger offices that handle more mail those track records can go down even more and very quickly.


All this said, what were the terms of the initial sale? If it was clearly stated that the shipment was the responsibility of the buyer once it left the seller's hands and insurance was not included or purchased separately then no, you're not entitled to "free" eggs in a separate shipment. If however the seller assumed responsibility of the shipment to your door and/or insurance was provided or purchased separately, then yes you are entitled to either a refund or a second shipment of eggs. Seems rather simple to me. You are entitled to whatever it was that was provided for you in the initial transaction in the case of this happening.

I will agree that the condition or hatchability of the eggs at receipt would generally not be something that the sender has control over. However, receipt of the eggs and recovery of loss is the sellers responsibility. THat loss recovery may be the claim against the PO, or it may be more eggs.

 

[Olive Hill]

Quote:
UNLESS the terms of the initial sale dictated otherwise. Many online auctions will specifically state that the seller cannot be held responsible for the package once it leaves his/her hands and most encourage the buyer to purchase insurance for that reason. If you bid on an auction with those terms you're entering into an agreement for those terms and should something happen no, the seller is NOT responsible as you agreed that he/she would not be when you purchased the auction under the stated conditions.

Which is why I specifically asked what were the terms of the initial sale? Terms of sale cannot just be ignored because "well usually the seller would do xyz". Terms are terms are terms. They're a set of agreed upon guidelines by which both buyer and seller are expected to abide. They protect both parties. If one is not comfortable with them prior to the sale one should not agree to the transaction, simple as that.

Quote:
It really shouldn't be about what you think she should do. What were the terms of your original sale? There is nothing wrong with firmly insisting the agreement that you originally made with the seller is upheld. If the seller assumed responsibility for the shipment in the original terms of sale simply contact her to point out those terms. An email could be as simple as "In the original terms of sale you, as the seller, assumed responsibility for the shipment of eggs until it reached me. Because the first batch of eggs has been in transit for so long, even if it reaches me now they will not be suitable for hatching. I would greatly appreciate a fresh set of eggs being sent to fulfill the agreement we made."

 

[SundownWaterfowl]

If she really did ship out the eggs, then she shouldnt be held responsible for the PO loosing the box. However, she never gave you proof that she shipped out the eggs, therefore, I believe that she did not. Seems to me she is trying to stall as long as possible to keep you from filing a complaint on ebay.