Ugh!! Am I wrong to ask for free eggs?

[muscovy94]

A week and a half ago I ordered ringneck pheasant eggs off ebay and they were shipped the next day. The thing is, none of the tracking numbers ever worked and I never got the package. Me and the seller have been trying to figure out wat is going on and where the package actually is, but we can't find anything. Should I ask her to send me more?

 

[Dipsy Doodle Doo]

Hi! It's safe to say 'where ever' those eggs are, they aren't viable.
As a seller... if eggs I shipped never showed up in the system 'as shipped' and weren't delivered in a timely manner --- I'd replace them, no question. You wouldn't have to ask.

As a buyer... there is no proof the box was shipped and I would expect more eggs.

BUT! You aren't asking for 'free eggs', just the fresh, fertile, eggs you PAID FOR.
Hope it works out.
I don't think if USPS loses/mishandles/misplaces a package, the buyer should have to take the loss alone.
***Knock on wood*** I've been so lucky and never had a package lost or misplaced longer than a day or so.

Good luck!

Lisa

 

[Rohnasmom]

The seller shold have the reciept for the initial, shipment. They should replace the eggs at no cost to you and they should follow up with the post office.

 

[the lemon tree]

The seller should be responsible for the product all the way until it reaches its destination. She needs to be held accountable and replace the eggs that supposedly got lost in shipment. Perhaps they weren't shipped at all.

 

[dieselgrl48]

Ahhhh Gaaaa good Ole USPS.I had a really bad mishap with some egg's.They took a week to get to 2 state's away but was hot summer.That poor lady got a box of half rotten duck egg's.I had never had problem with egg's before.I did send her more and she graciously paid the shipping.I really worked with her she called me on phone and was telling me how her PostMASTER DUMPED THE BOX INSIDE A TRASH BAG ON HER FRONT DOOR.. I had a shipment lost this early winter a bantam variety I bought.The seller offer free egg''s but only at Express cost.I didn't get those because I couldn't afford it.But It really wasn't her fault.But I got most of the one's I wanted Live from TSC spring.I have shipped egg's in the past and a lot of happy buyer's.USPS wont insure hatching egg's from what I gather so..It's basicaly like going to Vegas on hatching egg's.Sad But True.

 

[Sonoran Silkies]

Seller should collect from USPS, and either reimburse purchaser or send new eggs. Replacement eggs may not always be available, but if they are, should be offered.

 

[debilorrah]

Personally I would send more eggs for free if I were the seller.

 

[Dipsy Doodle Doo]

Hi! Any update on your box of eggs?

Lisa

 

[Steve_of_sandspoultry]

There would be a record of when the seller purchased the postage and they were checked into the PO. If they can't produce that they were never shipped plain and simple. We ship hundreds of boxes of eggs every year and I know how the USPS works. There are records

Steve

 

[Olive Hill]

There would be a record of when the seller purchased the postage and they were checked into the PO.

The seller should have their receipt but that doesn't necessarily mean that there would be record of check-in in the USPS system, even with tracking purchased separately. Because the USPS only track certain packages they have a tendency to miss many of those that should be scanned into the system. Even they are aware of this short coming in their own system, to the point that they have internal contests between offices to incentivize package tracking being completed properly. Even small offices that scan relatively very few packages can often have extremely poor track records when it comes to scanning the packages into the system. For larger offices that handle more mail those track records can go down even more and very quickly.


All this said, what were the terms of the initial sale? If it was clearly stated that the shipment was the responsibility of the buyer once it left the seller's hands and insurance was not included or purchased separately then no, you're not entitled to "free" eggs in a separate shipment. If however the seller assumed responsibility of the shipment to your door and/or insurance was provided or purchased separately, then yes you are entitled to either a refund or a second shipment of eggs. Seems rather simple to me. You are entitled to whatever it was that was provided for you in the initial transaction in the case of this happening.​