***Warning re: Ebay and PayPal ***

[Three Cedars Silkies]

Quote:
This is the kind of stuff I'm talking about. WTH??? I realize that the idea is to protect the buyer, but unless you have sellers...it isn't going to do anygood.

Ebay's policies are horrendous now...but it's the "buyer satisfaction guarantee" of PayPal that is placing the entire transaction at risk.

You could sell hatching eggs here on BYC with everykind of "not responsible for hatch rate...broken eggs...etc." but ultimately, if the buyer is not satisfied for any reason then they can file a claim with PayPal.

You want to hear some horror stories...go to this link http://forums.ebay.com/db2/forum.jspa?forumID=97

 

[farmergal]

Yipes. This sounds like a nightmare. Thanks to everyone who posted their horror stories to let us all know what's going on!

This is when I start to think, for the millionth time, "Why can't we all just get along..." Why do some people have to try and mess it up for the rest of us? Whether it's trolls on boards, evil buyers, the paypal monopoly...

It just aint right.

sadly,
--a customer who would NEVER, EVER break things and then steal your money!!

 

[hypnofrogstevie]

Quote:
This is the kind of stuff I'm talking about. WTH??? I realize that the idea is to protect the buyer, but unless you have sellers...it isn't going to do any good.

The reason they did that was people could get out of paying huge fees by upping the shipping and keeping the bid low. Like rock band 2 for instance. People put shipping to $198 and bid would be 0.01. Or lets say a hovabator 1602N. Shipping would be $50.00 and the bid would be 1.00. I am so mad because for some games shipping cant be over $4.00 so if I sold a lot of ps3 games and shipping was lets say $15.00. I loose $11.00. Ebay makes no sense. Though I do like there phone service. I was up to $150.00 in fees. I had to no shows that where supposed to take the car we sold and my PS3 game system and TV. Ebay put took away the final fee and just let me pay the listing fee which was $20.00

 

[Redfeathers]

Maybe I'm just lucky. I have a feedback of 3033 and have sold items for years. I've never had a problem with paypal....(knocking on wood). I don't like the fact that I can't leave negative feedback for bad buyers and I hate the fees...but otherwise it's been a reliable source of income for me. Then again, I mainly just sell clothing items that the USPS can't destroy too easily.

I'm sorry to hear some of you are dealing with bad ebay problems. They are shooting themselves in the foot by not protecting their sellers better.

 

[4kidZ]

There are a few other sites...it will take the SELLERS & BUYERS to make them work, but it appears that people HAVE to get BURNED themselves, in order to want to make the change.

One of the places that has had a somewhat success as eBay keeps turning away sellers & buyers is www.overstock.com.
Another that is up and coming is www.BIDJIT.com

I work at an auction house and we use PROXIBID.com to sell live and timed auctions. While Proxibid cannot be used by sellers that aren't licensed auctioneers, it is a great place for ALL types of buyers. Just watch the shipping from some people that use 3rd party shippers.

~4kidz

PS~if you HAVEN'T been burned by eBay, trust me, it is only a matter of time. I thought the same thing 2 years ago.

 

[pips&peeps]

ok, I am kind of confused here. I just read the agreements with Paypal as I have a Paypal account and from what I read there is no "Buyer Satisfaction" type guarantee with them. Is this just an eBay thing?

I hope so as I sell on eggbid.

Thanks,

 

[Three Cedars Silkies]

Here is the link to the new policy changes...

https://www.paypal.com/us/cgi-bin/webscr?cmd=_update-policy

 

[pips&peeps]

From what I read the Buyer potection policy is only for eBay transactions only.

I am covered by Seller Protection as I get a del conf # on everything I ship. So I am not going to worry about.

If you sell hatching eggs, then do it on eggbid only.

 

[4kidZ]

delivery confirmation does NOT give you automatic seller protection. That's just a discounted service that paypal offers when you ship through the transaction that was paid through paypal. It might give you a "false sense" of protection, but that has nothing to do with seller protection.

To qualify for seller protection you have to do the following:
11.4 What are the eligibility requirements for PayPal seller protection?

You must meet all of these requirements to be covered:

Ship the item to the shipping address on the “Transaction Details” page.


You may access the “Transactions Details” page by logging into your PayPal Account, selecting "History" and then selecting "Details" for the transaction.

Follow the shipping requirements described below.

Respond to PayPal's requests for documentation and other information in a timely manner.

The transaction must be marked eligible or partially eligible for seller protection on the "Transaction Details" page.

If it is marked eligible, protection for both Unauthorized Payments and Item Not Received will apply. If it is marked partially eligible, protection for only Item Not Received will apply.

Items sold on eBay will be marked eligible even if the shipping address is marked unconfirmed. Generally, items sold on websites other than eBay will be marked eligible if the shipping address is marked confirmed and partially eligible if the shipping address is marked unconfirmed.

The item must be a physical, tangible good that can be shipped.

Your primary residence, as listed in your PayPal Account, must be in the United States.

The minute you say you don't have to worry about it, is the minute Murphy's Law will hit

 

[Three Cedars Silkies]

Quote:
There is a HUGE difference in the buyer being "satisfied" and "not as described". This is one of the problems. A buyer can receive an item, decide they don't like it after all and then return it as "significantly not as described". PayPal WILL take your $$...even if you vehemently disagree. The item can be exactly as described...example...in my case I stated "Parts are from very old, antique lamps and are in various stages of repair/disrepair. They are old...some are dented." PayPal still allowed the buyer to return the entire box because something that was wrapped in bubblewrap broke during shipping.

What happened to "buyer beware"?? Typically the buyer is the one who purchases shipping insurance to protect themselves. The Federal shipping codes state that the transfer of ownership begins when the item is given to the shipper.