I have been to Bobbi Porto's house. She does not just sell anything that pops out of an egg. Here in Florida she has a very good reputation and she does ship all over the country. I have seen her birds, coops and have toured her brooder room. Everything was as clean as could be. All her birds were beautiful. What amazed me was how friendly each bird was. She could go into a coop and the birds were right there to be picked up. This tells me that she spends alot of time with them. Anyone can have a bad hatch,things do happen. People will also try to cheat you so its Bobbis word against that person who reported her. I for one would not hesitate to buy any of her birds. We just recently bought more from her this past weekend. They are all doing wonderfully. Another thing when she told us and showed us the birds she considered "pet quality" We purchased both SQ and pet quality for my granddaughter. So far the show quality is living up to the breed. Of the many many birds Bobbi sells and ships, one negative report doesn't surprise me.