Mrsmalexander8
Chirping
- Apr 18, 2023
- 26
- 150
- 89
I am not in the habit of posting negative reviews, but this is more of a "beware" to anyone new to buying chickens and falling for something that seems perhaps too good to be true (as I just recently did, it would appear).
I was searching for some Svart Hona chicks and found them listed online through "Wilderlands Mountain" (https://wilderlandsmtn.com/), and other exciting breeds like Black Copper Marans. I checked out their instagram and I found they posted on here, but hadn't posted anything in a while. I chalked that up to their "off grid" lifestyle and bought 9 chicks from them for $195.00. I received an order confirmation the day of my order saying they would ship in the future (late may/early June). I followed up several more times and got no answer, but then another answer with dates, apologizing for being unresponsive due to family emergency. Ok, no problem I thought.
In between then and "hatch day" I emailed with other questions, and got no communication. Again, I chalked it up to "off grid." However, they told me they'd be emailing within 48 hours of shipment to confirm, which I never received. I emailed again and again. No phone number so I couldn't call. Finally, I emailed threatening to report them if I didnt hear, and got an immediate email back that they had an emergency and lost all the chicks because there was no backup generator for the incubator, and I'd be issued a refund within 7-10 days. Ok.
Well, here we are, over 10 business days later and I've checked in again several times to no avail. So I had to report to my card carrier for a refund, and reporting here in the hopes that a) Wilderlands will see this and make it right or b) others will read this and stay away!! There's no way to report them through shopify (for the site), but I figured this is the next best thing.
I was searching for some Svart Hona chicks and found them listed online through "Wilderlands Mountain" (https://wilderlandsmtn.com/), and other exciting breeds like Black Copper Marans. I checked out their instagram and I found they posted on here, but hadn't posted anything in a while. I chalked that up to their "off grid" lifestyle and bought 9 chicks from them for $195.00. I received an order confirmation the day of my order saying they would ship in the future (late may/early June). I followed up several more times and got no answer, but then another answer with dates, apologizing for being unresponsive due to family emergency. Ok, no problem I thought.
In between then and "hatch day" I emailed with other questions, and got no communication. Again, I chalked it up to "off grid." However, they told me they'd be emailing within 48 hours of shipment to confirm, which I never received. I emailed again and again. No phone number so I couldn't call. Finally, I emailed threatening to report them if I didnt hear, and got an immediate email back that they had an emergency and lost all the chicks because there was no backup generator for the incubator, and I'd be issued a refund within 7-10 days. Ok.
Well, here we are, over 10 business days later and I've checked in again several times to no avail. So I had to report to my card carrier for a refund, and reporting here in the hopes that a) Wilderlands will see this and make it right or b) others will read this and stay away!! There's no way to report them through shopify (for the site), but I figured this is the next best thing.