He has as much right to touch her as security does. How much they can touch is different from one state to another. Some states they could have put her on the floor an handcuffed her till the cops got there.
Woman banned for life from Walmart Stores in the US
- Thread starter WickedNerd
- Start date
- Mar 14, 2011
- 4,324
- 8
- 191
Quote:
All well and good, but the manager only pushed her phone down, so she couldn't film the cash register/credit card machine. Which is highly illegal as far as I can find. This woman just wants to throw a tantrum because she's not being treated like a diva. Well, I have nasty names for people like her. Their gene pool is in dire need of chlorine to say the least.
It's corporate policy that she didn't like, so she tries to break the law in the local store, and when they don't let her and then she's banned from the chain for doing such behavior, she goes and whines to the media. Apparently it's a boring news time if it's this big of a story.
Seriously, it's Wal-Mart. The managers have to deal with how many crazies any given day? She's just one of many. So she causes trouble and gets in trouble. End of discussion.
All well and good, but the manager only pushed her phone down, so she couldn't film the cash register/credit card machine. Which is highly illegal as far as I can find. This woman just wants to throw a tantrum because she's not being treated like a diva. Well, I have nasty names for people like her. Their gene pool is in dire need of chlorine to say the least.
It's corporate policy that she didn't like, so she tries to break the law in the local store, and when they don't let her and then she's banned from the chain for doing such behavior, she goes and whines to the media. Apparently it's a boring news time if it's this big of a story.
Seriously, it's Wal-Mart. The managers have to deal with how many crazies any given day? She's just one of many. So she causes trouble and gets in trouble. End of discussion.
Sounds like she's just a troublemaker looking for some money. Seems like we're getting a lot of that these days.
Quote:
http://www.fox12idaho.com/story/14937805/banned-for-life
Thank you! Now this article is a bit different from the first one. I suspect it's the video too. Either way, the price matching policy isn't the same as their coupon policy.
http://www.fox12idaho.com/story/14937805/banned-for-life
Thank you! Now this article is a bit different from the first one. I suspect it's the video too. Either way, the price matching policy isn't the same as their coupon policy.
Quote:
Thank you for this post!
My husband has been in Management at Sears Automotive for about 7 years now. He can also tell the nightmare customer stories, and your description of corporate bottom-line and employee expectations is 100% dead-on accurate. It's truly amazing what people will and do complain about, then demand money off the bill or a free service for their car or fee this or that. I've gotten used to the stories, but when he first started telling me about the people who were scamming the stores I was shocked because I would never think of treating a store like that.
Thank you for this post!
Media says manager slapped the phone out of her hand...others said manager pushed the phone from her hand. His physical contact to put his hand on her, whatever reason, is not allowed so the manager is partly at fault as much as she is for disobeying the rules.
How can it be if it is a public place vs private place? If you have a lot of people in a given area that is open to everyone, that is public. A private place is a place that certain people or no one else can come into the property. Yes, she should NOT video the cash register and people around them without asking permission.
I agree with Dunkopf, she is looking for trouble, or start something that really didn't need to go that far to get them into court. If she decides to sue for deframation and possibly assault and battery charges, Wal Mart can sue right back at her for disorderly conduct, breaking the rules of privacy, etc. who would win? If they don't consider that physical contact as assault, Mrs. C would lose, everytime.
How can it be if it is a public place vs private place? If you have a lot of people in a given area that is open to everyone, that is public. A private place is a place that certain people or no one else can come into the property. Yes, she should NOT video the cash register and people around them without asking permission.
I agree with Dunkopf, she is looking for trouble, or start something that really didn't need to go that far to get them into court. If she decides to sue for deframation and possibly assault and battery charges, Wal Mart can sue right back at her for disorderly conduct, breaking the rules of privacy, etc. who would win? If they don't consider that physical contact as assault, Mrs. C would lose, everytime.
I wonder why Walmart is changing their policy, after spending all that money to advertise "Match It"!
Quote:
Years ago, my MIL managed a Toys R Us. My husband worked there and was part of her security team. It was a rough neighborhood and they frequently dealt with shoplisters. TRUs policy (at the time, can't say for now) was to stop them from leaving the store. Didn't matter how they did it. He frequently had to tackle people and basically drag them to the back room to stop them from leaving (after being asked/told to stop, of course). The police never said a word about it and TRU backed them up if the shoplifter complained.
Years ago, my MIL managed a Toys R Us. My husband worked there and was part of her security team. It was a rough neighborhood and they frequently dealt with shoplisters. TRUs policy (at the time, can't say for now) was to stop them from leaving the store. Didn't matter how they did it. He frequently had to tackle people and basically drag them to the back room to stop them from leaving (after being asked/told to stop, of course). The police never said a word about it and TRU backed them up if the shoplifter complained.
Quote:
Thank you for this post!
My husband has been in Management at Sears Automotive for about 7 years now. He can also tell the nightmare customer stories, and your description of corporate bottom-line and employee expectations is 100% dead-on accurate. It's truly amazing what people will and do complain about, then demand money off the bill or a free service for their car or fee this or that. I've gotten used to the stories, but when he first started telling me about the people who were scamming the stores I was shocked because I would never think of treating a store like that.
I would say the same thing for my hubby who used to work for Sears, warehouse. The horror and MESS it created for these guys to FIND anything in the warehouse within a certain amount of time and have to give the customer a free voucher of something. When he was terminated there, after several years, he went back to pick up something at the pick up zone, waiting....the customer ahead of him waited over half an hour for her item. The stock boy finally came out and hubby spoke up and told the boy to give her a free voucher because she waited too long for him to pick up the item to the door. Oh that didn't go over very well with the boy and his manager which hubby insisted on it and that was ONE happy customer, getting three free vouchers for her time in waiting LOL! Oh the scowl on their faces! Well, they took their sweet time finding the item, walking around, eating and drinking pop while the customers were out there waiting. They have lost too many good people in that store and customer satisfaction was waaaaaaaaaaaay down.
Thank you for this post!
I would say the same thing for my hubby who used to work for Sears, warehouse. The horror and MESS it created for these guys to FIND anything in the warehouse within a certain amount of time and have to give the customer a free voucher of something. When he was terminated there, after several years, he went back to pick up something at the pick up zone, waiting....the customer ahead of him waited over half an hour for her item. The stock boy finally came out and hubby spoke up and told the boy to give her a free voucher because she waited too long for him to pick up the item to the door. Oh that didn't go over very well with the boy and his manager which hubby insisted on it and that was ONE happy customer, getting three free vouchers for her time in waiting LOL! Oh the scowl on their faces! Well, they took their sweet time finding the item, walking around, eating and drinking pop while the customers were out there waiting. They have lost too many good people in that store and customer satisfaction was waaaaaaaaaaaay down.
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