I believe this woman ordered her sandwiches from the deli inside this store, not just pulled them off a refrigerated shelf and started scarfing. (Our Safeway has one and you can either pay right then, or pay at the front registers - I always pay right then so I don't forget 'cuz I know I'm going to get sidetracked while shopping and may not remember!) It could've very well been an honest mistake as this family claims.
Store policy should make it where everyone pays BEFORE they walk away with those meals so this doesn't happen tho'. I know that's not always convenient for the customers who may be writing a check for their purchases either, but this way both consumer and store are protected against stupid things like this.
I definitely agree the store manager and police overreacted to this mess. As someone else stated, they offered to pay - store should've let them, written up a report if so inclined - and the police could've just given them a ticket for a misdemeanor and a court appearance date. The other thing the police would've done is called in their names/ID's in to check for potential warrants and previous bad acts. If there were none? It calls for a more lenient way to handle things. If the rap sheet is long? Well, then these actions were probably warranted then.
Store policy should make it where everyone pays BEFORE they walk away with those meals so this doesn't happen tho'. I know that's not always convenient for the customers who may be writing a check for their purchases either, but this way both consumer and store are protected against stupid things like this.
I definitely agree the store manager and police overreacted to this mess. As someone else stated, they offered to pay - store should've let them, written up a report if so inclined - and the police could've just given them a ticket for a misdemeanor and a court appearance date. The other thing the police would've done is called in their names/ID's in to check for potential warrants and previous bad acts. If there were none? It calls for a more lenient way to handle things. If the rap sheet is long? Well, then these actions were probably warranted then.