I have to go through them in order to pay off my sirius. They have over 150 complaints for being rude, inconsiderate, impolite, and using profanity. I called them and they people who complained about the company was not lying. The first person I talked to was rude. I called sirius and told them I dont want to deal with these people but they said I have to since I cant make payments with them anymore. I have to finish since I already put out $325 and dont want to lose what I already put out. They said no refunds since I bought the lifetime. I have to finish my payments but I dont want to deal with these people.