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The original model was 4 watts less and did not put out enough radiant heat. The underside on those models is silver. Brinsea listened to their customers complaints and increased the wattage from 14 to 18 and the revamped model puts out 10x the radiant heat.
Customers were invited to send their old ones to Brinsea to exchange for the newer version (which is black on the underside). The new version is getting rave reviews.
How many manufacturers do you know that would be that responsive to customers' input?
Brinsea has my vote.
My model that I just received is a 14w. I just tt Brinsea. The problems were only in the UK - different model, different standards. They are coming out withe a larger model in April that can handle more chicks. That model will be 18w but chicks are Fine With the smaller 14w model. (black underside)
The original model was 4 watts less and did not put out enough radiant heat. The underside on those models is silver. Brinsea listened to their customers complaints and increased the wattage from 14 to 18 and the revamped model puts out 10x the radiant heat.
Customers were invited to send their old ones to Brinsea to exchange for the newer version (which is black on the underside). The new version is getting rave reviews.
How many manufacturers do you know that would be that responsive to customers' input?
Brinsea has my vote.
My model that I just received is a 14w. I just tt Brinsea. The problems were only in the UK - different model, different standards. They are coming out withe a larger model in April that can handle more chicks. That model will be 18w but chicks are Fine With the smaller 14w model. (black underside)
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