It’s so going on two weeks now my hand has had an issue with her eye. I started off by doing warm compresses and applying vet RX under her wings, head and mouth. Shortly after I started giving her terramycin ointment. so fast forward I decided to do a bit more investigating and found this white rubbery substance attached to what looks to be the tear duct and under the second eyelid. I was able to remove it as much as it hurt me because I could imagine the pain she was feeling. I am going to continue with the treatment, but have any of you experienced this?