Mrs. Turbo :
redhen....I understand what you are saying.....
I was wondering what other people though about this.....
We currently guarantee live shipment....and technically the buyer does pay shipping
My question is......
would you like to be guaranteed live shipment and give up you right to request a refund on late shipping (late shipping does not happen often)
(if your birds die in transit they will be replaced or issued a full refund)
or get your money back on shipping if your birds arrive late
(if you birds arrive dead it is on you...)
I notice that some small backyard breeders do not replace birds or issue refunds.....Can't have your cake and eat it too.
Most people buy birds and have them shipped because there are not any available within driving distance......the seller doesn't have to offer shipping....I can sell all my birds at a poultry show or local. I want to be upfront with my intentions on my website.
well..the bottom line is.. the buyer does not have to give up the shipping refund rights at ALL. BECAUSE THEY PAID FOR THE SHIPPING!...LOL.. And you can not
ever, guarantee a live shipmesnt. Unless you bring the bird to the buyers house, yourself. I would never, ever buy from someone that said i had to make that choice. (it sounds like a scam to me..sorry.) You , as the seller, ship the bird correctly, and if something happens its out of your hands, correct? And either way..the BUYER paid the shipping, so if there was ANY shipping problems the buyer gets the shipping refund, since THEY paid for the shipping. Its a no-brainer for me..
I paid the shipping, SO..if there is a shipping problem then i get the refund. BECAUSE your shipping guarantee
didnt work if there was a shipping refund to collect in the first place...