I'm so sorry to hear this! I've heard good things about the Hovabators from some and other say they have this issue with the still air styrofoam bators. I hope the manufacturer will have some wisdom to share. Did you candle the eggs anyway? I've heard of a few times where the temp went up on the outside, but inside the egg was still ok in some of the eggs... maybe near the outside where it's cooler. I'm very sorry this happened!My husband and I tried to figure out what could have gone wrong, and nothing looks off. The temp alarm did go off, my phone was on it’s charger when the temp started to go up. I checked on the unit last at 2:30 this afternoon. All was fine. The temperature started rising at 7:30. By 11 pm when I checked it before going to bed, it had reached 118*, and the water cap I have in it was dry as a bone. The set temp hasn’t been touched, it still reads that it’s set for 100.5.
I guess I need to contact the place I bought it from and see what they say. All we can figure out is that the thermostat went out or something.
8 perfectly viable Salmon Faverolles are now dead. I am just sick.

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