Investigating Keep getting a pop up

[Altfrizzle]

Just got it again.

 

[chickencheeper]

Just got it again!

 

[The Farmers' Daughter]

I know it's being investigated already but I thought I'd add that I've been receiving them from Telus (a Canadian phone & cable company). Next time it happens I'll get the info of when etc.

 

[Nifty-Chicken]

We've been working hard to isolate the problematic advertising partners and remove them from our system.

When reporting that you've been getting these issues, please let us know which browser you're using, or if you're using our mobile app (and which one).

 

[BYC Support]

Hi everyone, thank you for your patience and diligence in reporting these ads. We have made additional changes with our ad network partners. If you have been getting these ads and continue to do so, please try clearing your browser cache.

on iphone safari: https://support.apple.com/en-us/HT201265

on android chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform=Android&hl=en

If you still get them please do report it as your reports are incredibly important in rooting out the cause.

Thanks!

 

[AlleysChicks]

I cleared everything earlier and then this just happened. It’s been a few hours since I had this happen. Last time was before I cleared my browser stuff.

 

[bellaisa]

I received this pop up today 12/20 at 8:00 pm cst

 

[Ms Biddy]

Happened just now. Chrome on Android, PST

 

[Nifty-Chicken]

Happened just now. Chrome on Android, PST

Just double-checking if you cleared your cache as mentioned here:
https://www.backyardchickens.com/threads/keep-getting-a-pop-up.1204670/page-9#post-19319099

 

[Ms Biddy]

I cleared my cache yesterday and was good for over 24 hrs until my last post. I will clear again.