Well, I have been a big fan of Meyers Hatchery and have numerous times given them a big thumbs up when someone asks about them. Today, however, I am a bit miffed. I live in Toledo and drove 2 hours to pick my chicks up yesterday. I was specifically told their hours of operation, but when I was 5 minutes from arriving (around 10:45am) they called to tell me that my order would be ready after 2pm. Unfortunately, I could not wait 4 hours in their parking lot for that timeframe, so had to leave with only 3 of my 4 chicks. This was due to the marek's vaccinations not going to be administered until 2pm. They were not happy with me that I would not take the chick that had not yet been vaccinated, but did not charge me for it. I was disappointed that I did not get to take the 4th chick home, but I was very happy to be able to get the 3 others, which included a Blue Ameracauna that I had been searching for. (What confused me about all this, though, was when I picked up an order in December, I was told I needed to wait a few minutes, as they were administering the vaccinations. This was around 10:30 in the morning.)
The White Sultan from this order was definitely the runt of the litter and very wobbly, but they added in a heat pack, just in case, and off I went for the drive home. She never gained strength and by this morning had died. I used gro gel, made egg yolk, hand fed water since she could not lift up her head or walk, everything that can be done, to no avail. I was upset, but do understand that these things happen. I was not upset with the hatchery at all, especially since they have a 48 hour guarantee. WRONG!
FYI - their 48 hour guarantee ONLY applies to SHIPPED birds, (and I quote) "since you can see if the birds are healthy when you pick them up, we do not guarantee birds that are picked up. Did you even look at them to make sure they were healthy?"
I kid you not. Seriously?
Consequently I can no longer give an unconditional thumbs up to Meyer Hatchery.
I will however be picking up an order on March 18th and April 1st, as well as 2 started pullets on April 27th. I will most definitely NOT be taking home any runts this time, though. Not when they are not guaranteed.