I have WHAT in my yard? :
Then he found out that the one person called everyone else and told them that DH was Charging $100 per plow out! He's not charging anything!
So he just keeps plowing. So this one woman stops him one day and tells him that last year he damaged her trees by piling too much snow too close to the bases of them and would he not do that again. He shrugged and moved on and kept plowing her out. 3 feet of snow has to be put some where!
Today she left a note in our mailbox saying she didn't like the way he plowed this last time either!! It was ice - hello! It was a miserable plow job the snow was very heavy and icy and she was blaming him for the fact that her garage door was frozen shut!
I am tempted to tell him to just tell her to hire some one and drive right past her drive. His feelings are actually hurt.
Keep plowing her out or blow her off?
Does the woman know that your DH is not officially charging anything? I'm thinking, that if this woman thinks she owes money and doesn't want or can't pay it, then she is just setting up a preemptive defense so when the 'bill' for services gets there, she has already complained about the services and can avoid paying or negotiate a discount. Miscommunication?
Just my thoughts...I'd skip her drive too, at this point. However, perhaps a little clarification, such as letting her know your DH does this out of the goodness of his heart and while some neighbors have chipped in for fuel, he never intended to charge anyone. And of course, since your DH does not plow to her specifications, there are plenty of people who she could pay that will do it for her.