PROBLEMS with the POST OFFICE and shipping eggs? Email this agency!

[wolftracks]

One thing I read somewhere is that the post office is the only carrier that will deliver baby chicks. Dont know about eggs but that might be the same. That puts us in a tight position with no place to turn to.
I have chicks coming and I am worried. I know they will get to the last place before coming here in fairly good time considering the distance but we live off the major routes and everything takes one extra day to get here. The tricky thing is the last stop before here is only 20 miles away. We could be there in 20 minutes if we knew they were there. Instead they are likely to spend one extra day and they will already be on max travel time.
I am thinking they need to be more flexible and concerned about their customers. Some are. I lost a phone in the mail from my son. One morning I got a call asking if I knew the number being called from. I said yes its the phone lost in the mail from my son. The caller was a worker in the Boise Mail Terminal. We were heading that way the next day so he held it for me. The thing is the phone was out of the box. He looked on the phone to see if there were any numbers. My son had called me on it to check it out before sending it so it had my number. He didnt have to do that. It was past the limits of the job he was paid to do.
I think there are a lot of good people that try to do the right things but as in everything some people are just rats and like rats they cause a lot of misery. Perhaps the problem would be better resolved by finding the actual person causing the delays.

When I raised exotics I always sent through FedEx. I hear they don't ship animals anymore, but never had a problem. I asked my ex SIL to check for me like a year ago but I forgot to remind him. My phone broke last month and I lost all my contacts so I have to track him down and see if he can find out any way to do it.

 

[Dee Dee 2]

Jungleexplorer ~ OPPS ! Get all the facts straight. THE UNITED STATES POST OFFICE DOES NOT RECEIVE ONE PENNY OF TAX DOLLARS. They are "self supporting" off the backs of thousands of carriers and clerks who really want to do a good job and offer good service. They are broke for two main reasons, !. They must pre-fund (pay in advance) retirement cost for all personnel which has run into billions of dollars. 2. Poor management. The management style of the post office started with a military style of treating employees. Which works well in the military but not well with civilians. Two things you will rarely or never hear in the Post Office from management is "Thank You" and "You did a good job". I could go on for hours but a lot of it you would not believe. I wrote a post about writing your Congressman. If everyone does that it MIGHT help. I would suggest you use Express Mail for everything you do not want sitting in a Post Office for more than a day. Cost more but it is worth it. IF it is NOT delivered in the time frame guaranteed you get your money back. I can not speak for U.P.S. but in my dealings with Fed. X I will not allow ANYTHING to be sent to me Fed X.

 

[Dee Dee 2]

Problems with U.S.P.S. ? ?

See post "Out of the Brooder". page 2 ~ 4 for suggestions to correct. ( Well maybe

)

 

[postalpoultry]

Jungleexplorer ~ OPPS ! Get all the facts straight. THE UNITED STATES POST OFFICE DOES NOT RECEIVE ONE PENNY OF TAX DOLLARS. They are "self supporting" off the backs of thousands of carriers and clerks who really want to do a good job and offer good service. They are broke for two main reasons, !. They must pre-fund (pay in advance) retirement cost for all personnel which has run into billions of dollars. 2. Poor management. The management style of the post office started with a military style of treating employees. Which works well in the military but not well with civilians. Two things you will rarely or never hear in the Post Office from management is "Thank You" and "You did a good job". I could go on for hours but a lot of it you would not believe. I wrote a post about writing your Congressman. If everyone does that it MIGHT help. I would suggest you use Express Mail for everything you do not want sitting in a Post Office for more than a day. Cost more but it is worth it. IF it is NOT delivered in the time frame guaranteed you get your money back. I can not speak for U.P.S. but in my dealings with Fed. X I will not allow ANYTHING to be sent to me Fed X.

SO TRUE, SO TRUE!
in the last 15 yrs I heard "good job" 1 time and that was from a brand new supervisor who had just gone to the dark side from carrier craft, before they had a chance to indoctrinated him!! I am constantly told, stop wasting time talking to the customers if they are walking down drive like they want to talk drive away with a wave, don't you dare meet that little old lady with the walker hobbling toward you with her mail this is not an authorized dismount. your customers should not have your cell phone # (my phone I do what I want lol) and like I said before I am rural so I don't get paid by the hour, so what flippin dif does it make!
Previously in the thread I said you should not have to send Express (and you shouldn't) BUT as DEE DEE 2 said you better do it if you want your money back when you have a failure. Congress has once again "regulated us into ruin" when they came out this week saying "oh no you don't, you will not go to 5 day delivery on letter mail! I am NOT saying it was a GOOD plan, because it wasn't ( just another of our managements stupid ideas that blame the clerks and carriers for the problems) but congress certainly hasn't offered any solutions either! I am blue in the face with saying this....... TOP down clean up of this place is what it's going to take! get those people making all these arbitrary rules that don't help the company or the customer the hell outa here! get those people just collecting their check and doing nothing outa here! trim the fat and get this place back to being CUSTOMER ORIENTED!

 

[A-Texas-Man]

Before all you carriers get all defensive and start jumping on me, I just want you to know that I do not blame you. In fact I give my carrier a gift every Christmas just to say thanks for doing such a great job. My cousin has been a carrier for 27 years. He and I spend a lot of time together hunting and fishing along with his buddies who are all carriers. I know the crap you guys have to take from management. I am complaining about management, not you the carriers. If you have not heard it in a while, I would like to take this opportunity to say , "Great Job". Thank you for doing what you do.

 

[postalpoultry]

Before all you carriers get all defensive and start jumping on me, I just want you to know that I do not blame you. In fact I give my carrier a gift every Christmas just to say thanks for doing such a great job. My cousin has been a carrier for 27 years. He and I spend a lot of time together hunting and fishing along with his buddies who are all carriers. I know the crap you guys have to take from management. I am complaining about management, not you the carriers. If you have not heard it in a while, I would like to take this opportunity to say , "Great Job". Thank you for doing what you do.

WHOA! I sure hope you haven't takin anything I have said as directed at you, because it certainly wasn't!!! I have tried to make myself clear on where the blame lies here. and the good job thing, I think most of us get that everyday from the customers, at least I do. It is management that blames us for all the problems because their management blames them and so on and so on.
You won't get a "ata boy" from management that was the point. And geez I'm not 5, I don't NEED an ata boy/girl from them, I know I'm doing a good job, just the principal

 

[Ray_n_Debi]

One thing I read somewhere is that the post office is the only carrier that will deliver baby chicks. Dont know about eggs but that might be the same. That puts us in a tight position with no place to turn to.
I have chicks coming and I am worried. I know they will get to the last place before coming here in fairly good time considering the distance but we live off the major routes and everything takes one extra day to get here. The tricky thing is the last stop before here is only 20 miles away. We could be there in 20 minutes if we knew they were there. Instead they are likely to spend one extra day and they will already be on max travel time.
I am thinking they need to be more flexible and concerned about their customers. Some are. I lost a phone in the mail from my son. One morning I got a call asking if I knew the number being called from. I said yes its the phone lost in the mail from my son. The caller was a worker in the Boise Mail Terminal. We were heading that way the next day so he held it for me. The thing is the phone was out of the box. He looked on the phone to see if there were any numbers. My son had called me on it to check it out before sending it so it had my number. He didnt have to do that. It was past the limits of the job he was paid to do.
I think there are a lot of good people that try to do the right things but as in everything some people are just rats and like rats they cause a lot of misery. Perhaps the problem would be better resolved by finding the actual person causing the delays.

You can have the person sending your eggs/chicks to go to the USPS website and print a 'hold for pickup label'. This label says hold for pickup on it when it is printed. When it asks for the post office they would put in the one that is 20 miles away (get that address a head of time). Your box would be held at that post office until you pick it up. Watching the tracking number should tell you when it should be there. Call ahead to make sure and it would be in their hold area. If you call and they can't find it ask them for someone who can. If you get to the post master and they want you to call an 800 number tell them (insist) they need to call find your package and call you right back.

 

[Poultriary]

I don't think this is an issue that we should adress with the USPS. It should be adressed to the Hatchery. After all, they have other methods of shipping our eggs, they just "choose" to use the Postal Service. I would gladly pay the $20 - 30 extra to have my quail eggs shipped by FedEx or UPS Overnite.
I may be in the minority on this opinion.

Actually, they do not "choose" to use the Postal Service as FedEx and UPS do not except "live" shipment. My local poultry show "mentor" works for UPS and has often lamented that he can't ship via UPS because he gets a discount.

But, I am not absolving hatcheries entirely. We lost 75% of one shipment because they left the box sitting on THEIR dock for 2 days - not the USPS's fault at all. The hatchery replaced the little Japanese Bantams, but of course nobody wants to see any creature die inhumanely for no other reason than human incompetence. It would be hard to argue that being in close quarters with a bunch of other creatures with no food or water while you wither away is humane in anybody's book.

 

[Poultriary]

My current problem and what I came to look for information on and/or vent about is: Is there a good "fact sheet" style" explanation someplace of USPS policy regarding the shipping of eggs, chicks and adult birds? I meet resistance with postal clerks accepting these items for shipment. I've always been able to convince them they are supposed to and it's all OK; but, of course, in the aftermath I have to walk wondering if I jeopardized an uninsurable shipment by coming off as a stubborn know-it-all in the process just to get them to take the package.

I do give a bit of fecal matter about the overall welfare of what I am shipping and I'd really like to share my birds with other people and perhaps even keep my good ebay rating intact. I'd like to have a nice, simple fact sheet, preferably from the USPS rather than the one I could find (from eBay), to show the clerk the rules (which they (or at least someone present) should, IMO, know anyhow). I would hope that the clerks would not take it out on the eggs or adult birds, but one never knows.

I just really would like a nice, simple one-page printout that I can have laminated that - should I meet with resistance - I can just put on the counter and say, "this is what I understand the rules to be." Afterall, I really don't want them to stop shipping because there is nobody else that will do it.

 

[postalpoultry]

My current problem and what I came to look for information on and/or vent about is: Is there a good "fact sheet" style" explanation someplace of USPS policy regarding the shipping of eggs, chicks and adult birds? I meet resistance with postal clerks accepting these items for shipment. I've always been able to convince them they are supposed to and it's all OK; but, of course, in the aftermath I have to walk wondering if I jeopardized an uninsurable shipment by coming off as a stubborn know-it-all in the process just to get them to take the package.

I do give a bit of fecal matter about the overall welfare of what I am shipping and I'd really like to share my birds with other people and perhaps even keep my good ebay rating intact. I'd like to have a nice, simple fact sheet, preferably from the USPS rather than the one I could find (from eBay), to show the clerk the rules (which they (or at least someone present) should, IMO, know anyhow). I would hope that the clerks would not take it out on the eggs or adult birds, but one never knows.

I just really would like a nice, simple one-page printout that I can have laminated that - should I meet with resistance - I can just put on the counter and say, "this is what I understand the rules to be." Afterall, I really don't want them to stop shipping because there is nobody else that will do it.

LMAO!!!!! We don't have a 1 page print out on ANYTHING at the po maybe a 2" book!! I will look around and see what I can find but its a long shot to think its just that easy as they rules are all written in government lingo and up for interpretation