Purchased eggs from auction but can't seem to leave feedback.

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by petunias212, Apr 8, 2011.

  1. petunias212

    petunias212 Chillin' With My Peeps

    Jan 12, 2011
    I purchased some eggs from a byc member's auction. She responded to the questions I had and told me to just send her a money order, which I did. However, I can't seem to leave feedback.
  2. shelleyd2008

    shelleyd2008 the bird is the word

    Sep 14, 2008
    Adair Co., KY
    What problem are you having? Go to your profile page (link above) and click on the hyper-link on the left that says 'Auctions'. That will show any you've won/lost/sold/not sold. Find the auction and click it. When you are on the auction page it will have an area right below where it shows the member's feedback for you to leave. But if you didn't bid on the auction it won't let you leave any.
  3. petunias212

    petunias212 Chillin' With My Peeps

    Jan 12, 2011
    then that's the problem right there - she didn't let me bid, she told me just to send her a money order...and she's not responding to my messages...ok thank you for your help. Live and learn.

  4. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    We encourage all our sellers and buyers to use our systems in the proper fashion so that the feedback system will work as designed. We advise buyers to purchase only from sellers that use the auction system the way it was intended (i.e., ones that don't discourage people from buying outside of the system).

    If sellers and buyers engage in transactions outside of the system, there is no recourse for bad transactions... or ways to leave good feedback in successful transactions.
  5. kathyinmo

    kathyinmo Nothing In Moderation

    I have heard more than one sad story, when auctions say, "Please don't click the buy it now, just PM me."

    Buyer beware, for sure!
  6. petunias212

    petunias212 Chillin' With My Peeps

    Jan 12, 2011
    I will definetly never purchase again unless i'm allowed to bid. Thank you all for the info.

  7. CCourson05

    CCourson05 Popping like kettle corn...

    Jan 5, 2011
    Hickory Flat, MS
    Can we get a name? That way no one else makes the same mistake.

    To fix such problems, you could create a sticky in the auctions section... Kind of like a bad check wall at restaurants.
  8. greenfamilyfarms

    greenfamilyfarms Big Pippin'

    Feb 27, 2008
    Elizabethtown, NC

    to the BSA rules above, the issue should be resolved privately. Putting the person's name on this thread will only cause more problems than it would solve.

    Have you tried contacting the person via email instead of just through PM? Also, since you send a MO, I'm assuming you kept a copy of the receipt with the address of person on it. If so, try send a certified letter about your experience and include contact information.

    That's another good reason why to do business using Paypal. With Paypal you could open a dispute and get the seller's attention for sure.

    I'm sorry you had a bad experience, but not all of us that list things and ask that you not use the BIN button are bad. However, it is always good to check feedback - from multiple sources if possible - before sending money. If you are really concerned about it, you can even go as far as contact previous buyers for their experiences with the seller.
  9. DuckLady

    DuckLady ~~~Administrator~~~BYC Store Support Staff Member

    Jan 11, 2007
    NE Washington State
    Like greenfamilyfarms says, all auction issues are to be handled privately, never on public forum. Naming names is not allowed either.

    If it were a regular auction and you have exhausted all avenues of resolution, you can contact a staff member and we can look into it.

    Unfortunately since there is no record of an off auction transaction, there is not much we can (or will) do.

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