Will do. What breeds were you ordering? Ideal hatches year-round but of course some breeds slow down on mating and laying as it gets more into Fall and Winter so that may be why they were unable to fill your order. They do fill orders on a first-come basis so if I were to order 10 of a breed and you ordered 5 of that same breed before I placed my order they would fill your order first. So, if they only ended up with 8 hatches for that breed my order would be canceled or I would be offered a reduced order. I am hoping the Sebrights get her o.k. They are so small as chicks and at least rumored to be pretty fragile when that young. I am only an overnight shipment from Ideal but the weather is cold (mid-40's) at night now.