Things you wish you could say

[tripletfeb]

Why must you walk down the middle of parking lot lanes
MOVE OVER

I will add to that if thats ok. Why must you put your shopping cart in the middle of the aisle?! There are more people than just you in this world!

 

[MarkJr]

I've been a manager for people who take calls. I tell them, that if they want to speak to a manager, transfer them to me, no questions. If they get abusive, the script goes something like, "Sir/Ma'am, please stop yelling/swearing at me. If you do not, I will hang up." If they don't stop, hang up.

I was the first to do exactly that. Also was the one that requested the return call. This azzhat chewed up 3 other people before I got ahold of him.

Most people don't realize the person on the other end is most likely trying to help. Smooth is fast. Get it off the plate so productive things can be done. A smile goes a long way on the phone.

 

[MarkJr]

I will add to that if thats ok. Why must you put your shopping cart in the

I will add to that if thats ok. Why must you put your shopping cart in the middle of the aisle?! There are more people than just you in this world!

Further..... why must you park side by side or stroll side by side to catch up on life's mysteries. Move out of the way and shoot the breeze!

 

[tripletfeb]

Further..... why must you park side by side or stroll side by side to catch up on life's mysteries. Move out of the way and shoot the breeze!

How about the people that stop right in the middle to tie a shoe or get something. You're gonna get my foot up in your a$$!

 

[Ruby Rogue]

I was the first to do exactly that. Also was the one that requested the return call. This azzhat chewed up 3 other people before I got ahold of him.

Most people don't realize the person on the other end is most likely trying to help. Smooth is fast. Get it off the plate so productive things can be done. A smile goes a long way on the phone.

But you must remember... people who call customer service are used to the people on the other end being idiots... and someone like you is exactly who they want to talk to for a resolution. Whether they are right or wrong.

 

[MarkJr]

How about the people that stop right in the middle to tie a shoe or get something. You're gonna get my foot up in your a$$!

I'd be lying if I said I've never used the cowboy herding whistle. (<loud whistle>-HA! Hup. Huh. Hup)

They move out of bewilderment.

 

[MarkJr]

But you must remember... people who call customer service are used to the people on the other end being idiots... and someone like you is exactly who they want to talk to for a resolution. Whether they are right or wrong.

99% don't want an instant resolution. They just want to be heard. Which is totally different than being listened to.

I had a lot of people that would wait on hold just to interact with me.

I was never so glad to go back to working on diesel pickups.

 

[Ruby Rogue]

And diesel pickups need you more than us ass*oles on the customer service line do.

 

[MarkJr]

And diesel pickups need you more than us ass*oles on the customer service line do.

I thought so!

(Still trying to figure what this means. Emotion and sarcasm sometimes get lost in the mix)

 

[tripletfeb]

I'd be lying if I said I've never used the cowboy herding whistle. (<loud whistle>-HA! Hup. Huh. Hup)

They move out of bewilderment.

I think if I heard someone do that to someone else, I would die laughing! That. Is. AWESOME!