Things you wish you could say

[Bonkerelli]

You seem really sensitive for someone who claims to be tolerant of a lot.

 

[Brooks_]

Quit smoking from the evidence room.

Back story: Hit and run. They've released a pic of the car complete with tag number and want us to BOLO.

 

[-Chanticleer-]

The customer is not always right.

Wish I could like this 1000 times.

 

[Sally PB]

Wish I could like this 1000 times.

Me too. I often had to bite my tongue and recite in my head, "The customer may not always be right, but the customer is always the customer."

So glad I don't have to deal with them anymore, even indirectly.

 

[Bonkerelli]

Wish I could like this 1000 times.

My favorite interaction with a customer was when he received an email that his order was in for pick up. I looked up the order number and half of the order was here. I relayed that info to the customer and even gave an ETA on when the other special order would be in. He started raising his voice saying that he got an email that all of his stuff was in and how he had to drive a long time to get to the store. Also how we got it wrong and the item must be here. By this time he was basically yelling. I asked to see the email since he had his smart phone. So he pulls up the email and shows it to me. In LARGE letters is says PART of your order is ready to pick up. I did not say anything but pointed to the word. His face turns white and I quote, "oh, aw man, uhh.. oh s%^* you are right. It says so right there. I was being such and a*@hole to you guys too. My bad." ... justice!

 

[-Chanticleer-]

My favorite interaction with a customer was when he received an email that his order was in for pick up. I looked up the order number and half of the order was here. I relayed that info to the customer and even gave an ETA on when the other special order would be in. He started raising his voice saying that he got an email that all of his stuff was in and how he had to drive a long time to get to the store. Also how we got it wrong and the item must be here. By this time he was basically yelling. I asked to see the email since he had his smart phone. So he pulls up the email and shows it to me. In LARGE letters is says PART of your order is ready to pick up. I did not say anything but pointed to the word. His face turns white and I quote, "oh, aw man, uhh.. oh s%^* you are right. It says so right there. I was being such and a*@hole to you guys too. My bad." ... justice!

Customer is not indeed always right . Like yelling was going to make it magically appear

 

[Sally PB]

I did not say anything but pointed to the word. His face turns white and I quote, "oh, aw man, uhh.. oh s%^* you are right. It says so right there. I was being such and a*@hole to you guys too. My bad." ... justice!

At least he had the decency to acknowledge his behavior.

 

[RUNuts]

At least he had the decency to acknowledge his behavior.

But why do it in the first place?

 

[Sally PB]

But why do it in the first place?

Very true.

 

[Sussex19]

You know what you want, you know you can do it, why don't you just work for it, and make it happen? You will never get anywhere lazing around for the rest of your life.