Thread formerly known as Hatch day is today

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That does seem to be a long time. Bad customer service if nothing else. They should have sent you an email letting you know the situation or given your money back.

JulieNKC said:
That's getting ridiculous. They should have given you your money back by now, or sent eggs.
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Wulfandwyn said:
Hey. I was just trying to catch up some but I am probably way too far behind for that
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I can't even catch up if I'm off of here for 24 hours. Any longer than that and I wouldn't even try, unless I had lots of free time.
 
JulieNKC said:
They should at least stay in contact with you. You followed the directions on their web site, they got the money even I'm sure, they should have fixed the problem. If they don't email back within 48 hours or so I'd file a dispute with paypal.
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I emailed them over 2 weeks ago and said I was filing a dispute with paypal since there was no way for me to "cancel" the order like they suggested. Because the money was already out of my account and the transaction was done. They emailed me back 3 days later and had miraculously found my payment and asked if I still wanted the eggs. I said yes, that was over 2 weeks ago. Never heard back after I said I still wanted them. It's unreal.
 
QuackerJackFarms said:
I emailed them over 2 weeks ago and said I was filing a dispute with paypal since there was no way for me to "cancel" the order like they suggested. Because the money was already out of my account and the transaction was done. They emailed me back 3 days later and had miraculously found my payment and asked if I still wanted the eggs. I said yes, that was over 2 weeks ago. Never heard back after I said I still wanted them. It's unreal.
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Even if they had to add you to a waiting list for eggs they should have emailed you with a date or something of when you could expect the eggs to be shipped by now. They could use a lesson or two in customer service.
 
LaGenia, it could be a number of things... it is common to suffer losses at lockdown. If you had a bad fluctuation early on, it could result in losses at lockdown. If the egg's weight loss is not at proper rate, it can also cause in shell death. But, if I recall, you had 2 humidity gauges that were giving you different readings? Too low humidity can cause shrinkwrap, too high humidity can cause membrane to not be brittle enough for babies to break through.

Did you do an eggtopsy to see they internally pipped?
 
JulieNKC said:
Even if they had to add you to a waiting list for eggs they should have emailed you with a date or something of when you could expect the eggs to be shipped by now. They could use a lesson or two in customer service.
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Yes! ChickenCrazy12 and I ordered at the same time and they got a ship date and all that. I don't know what the deal is. They told me I entered the wrong email address when I paid, and that I should order off their website. I was like... "I did order off your website." It's so weird.

But they're the only ones with the silver/lavender anconas.
 

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