i love my store in alex city alabama i only had one chick die but i think the others were picking on it. i went in today and told the store manager that i had one die and she told the lady working in that area it was okto replace it. i agree they dont really train all of the employees on the chicks but not all of them work with them. mine has 2 ppl that are knowledgeable about chickens and they raise chickens themselveswill defintly buy from them again
I had one with a prolapse and they replaced it with a red pullet. I was very satisfied.