Changed pellet brand, chickens won't eat

Bethend

In the Brooder
Jun 8, 2018
20
22
39
I have 3 bantams and 1 regular hen in a garden coop. I've been getting pellets from a shop for a few years, but because of the awkward weight of a full-size 20-liter bag, I switched to a different company when I found one that would deliver.
And they're refusing to eat! They act like there is no food put out at all and don't even check their feeder, instead going straight to squalling that they're hungry. I tried the tough-love approach and left them to complain, but they completely refused and the feeder sat out for days untouched. In the end I had to give them some scratch and bread leftovers just so they would eat something.
I tried grinding the pellets up roughly with some oats to see if I could trick them, but that didn't work either.
What is going on? They entirely ignore the new pellets. Is it the brand, have I been ripped off? Are they just being picky? I don't want to waste a whole sack of food I paid for, and I don't want to go back to hauling massive bags on the bus anymore.
 

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