Thanks MROO, I will try that.Try forwarding the files directly from your phone to your e-mail (there should be a tab for that under your "Contacts" profile.) You may have to do them one at a time. but they usually will transfer. From there, it's just a matter of finding a compatible program/app on the laptop to open them. It took me a while to figure it out from my old phone (a dumb-phone, not a smart one!) but it made a world of difference!