I never understand why people are so mean. Was there a point in making that poor girl feel bad about herself? Did those customers have a better shopping experience making her feel like carp?
I’ve been in situations where it’s not going as fast as I’d like or things aren’t going like I planned but it’s out of my control. And I’m sure it’s not the fault of the checkout person.
Don’t shoot the messenger comes to mind.
I was a hostess at a restaurant and one night 2 couples walked up to me simultaneously. I look at the couple on the left and asked their name. The woman in the couple on the right jumped on me. “WE were here first.” The lady on the left just nodded. I said “Oh. I’m sorry. Name please.”
Took the name and gave her the pager. She walked away in a huff.
Went back to the remaining couple and said “Ok. Your name please.” The woman smiled and said something about how she was sorry the other woman was so rude. I thanked her and gave her a pager. I chuckled and said “That’s ok. I’ll seat you first.” And I did. LOL