I use a 16 or 18g needle on a syringe, inject the needle into the swollen mass and slowly pull on the plunger. It's a bit slow going, but sucks it out if it hasn't solidified. I do it by myself (the family seems to always disappear when I mention 'bird' and 'sinus'). I just sit on the floor with the bird between my knees. Once the needle is in, they hold amazingly still so my hands are frre to work the syringe and plunger. I have never been sure if they are grateful that I am taking the pressure off or just terrified that if they move it will rip their face open? I do that to give immediate comfort while the antibiotics start working.