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Molpet said:
:he
What a pain, it's almost easier to change companies.

Need a spare room to keep all the boxes
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Until this point, I've been happy with their service. It isn't worth changing companies, they are one of the only companies that have cell reception out here (AT&T is the other) and it would be 4x a month or more to get inferior service from AT&T. We only pay $100 a month for 4 phones.
 
Redhead Rae said:
Good morning folks!

Slept like crap, but that's ok, the weekend is almost here.

Well, I thought I really liked Cricket Wireless, until this week. About 2 weeks ago, we ordered a new phone for DH and besides needing to straighten out which of his phones could call out, it went fine. Last week, I ordered a phone for myself since my battery has been getting steadily worse on my old phone. Right from the start, there was something wrong with the new phone. With the headphones that came with the phone plugged in the phone would randomly crank the volume all the way down without me telling it to. Often it was because the port got jostled but sometimes it happened for no reason. When I would plug in a headphone splitter (so you can charge the phone and use headphones at the same time because they were idiots and got rid of the headphone port) I would get electronic crackling noises and the audio would stop working over the headphones.
:barnie
So I decided to return the phone, but I needed to get my old phone working. Apparently, once I engaged the new phone, with the new SIM card, they removed the old SIM card from their system, permanently. But, I couldn't get the old SIM card out of my phone to change it for the new SIM card. So on Tuesday, I made the hour drive (one way) to the nearest Cricket store to get this fixed. Apparently, I was doing it wrong. Anyway, I fixed that. I didn't call to finish the warranty process that night because I was just too tired.
:barnie:he
Wednesday, I called the warranty department to finish processing the warranty request. I was then told I have to return EVERYTHING I got in my order, INCLUDING the new SIM card that I was using to keep my old phone working! So, yesterday afternoon, I got done work ridiculously early (2pm) and went on ANOTHER drive to the Cricket store to get a replacement SIM card because they junked my old one. And I had to pay $10 for the privilege of keeping my old phone working while I returned the new one.
:barnie:he :mad:
Fortunately, the guys at the store were awesome and got me a shipping box (since I trashed the old one) and helped me pack it up properly. This saved me some money because I was planning on buying a box at Staples. This helped cheer me up a bit, and brightened my view on the Cricket store personnel. I still don't like the phoneline help. From the accents of everyone I've talked to, it sounds like they outsourced their call center to India, which is REALLY bad for me with my hearing loss. It makes interacting on the phone difficult.

I took it and another package (an Amazon return) to the UPS drop at Staples. My Cricket package was accepted fine. My Amazon package was a different story. Amazon gave me a QR code for the drop to scan. Apparently, Amazon/UPS/WHOEVER didn't give anyone but their "Full Service" drop locations the ability to read those QR codes. I had to spend 20 min on the phone to get Amazon to send me a label that would print which I had to forward to the Staples print shop to get printed out.
:barnie:he :mad: :hit
However, I got that worked out and got both packages shipped. Hopefully, Cricket accepts my return, but it will be 8-10 business days until I get my refund AND my upgrade option back. Until then, I have to deal with my old phone who's battery is getting worse by the day.

In some ways, I like being able to buy things online and not have to go into the store to deal with things, but sometimes, this change is SUCH a hassle! Especially when you live in the middle of nowhere and not right around the corner from from their stores.
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:hugs:hugs
I've gotten spoiled. I completely forgot how hard it is to do things as "simple" as going shopping or fixing an issue when you live at least an hour away from town. But, I do still miss it and can't wait until I can have that peace again.
getaclue said:
The return policies for some of these companies is ridiculous. They sure make you jump through hoops. Cell phone companies are notorious for it. Not only do most require original packaging when exercising the warranty option, to get the best trade in value when getting a new phone, you must put it in the original packaging as well. More, and more companies expect their customers to keep empty boxes for very long periods of time, and be able to FIND them when needed.
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I've run into this issue at least a couple of times. The most memorable was with a Sharp multifunction toaster over that caught fire. I never did get that settled. I loved my old Sharp VCR, but I haven't bought anything from them since. That was in 2003. I have, however, learned a few valuable points: keep all packaging, don't buy something that seems to have too many functions, don't buy a kitchen appliance from an electronics manufacturer.
I have too many in my attic and garage. And of course you never need them and forget about them then get mad when you need to get into the attic and it's full of empty boxes! I cram all of the the wrapping into the box and close it up for the attic. I have been known to pack it as best as possible and write a note telling them that it's all here but they can put it back together themselves.
Redhead Rae said:
Get this, I couldn't get a straight answer from them if it was a problem that I didn't have the cellophane wrap that was on the original box, the phone, or the cardboard packaging the headphones were wrapped in (Thing 2 chewed up this last thing). Who keeps that stuff, REALLY!
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*slowly raises hand* "me?" lol :)
Molpet said:
Need a spare room to keep all the boxes
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Attic and garage help :lau
 
Grammy60 said:
Your very welcome 😊 I need reminders all the time !!
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:gig My alarm went off went I read this! :lau
Being out of my routine over break I'm worried I'll forget to feed everybody at my "lunch" time so I set a reminder. We'll see if it works :) Hubs will be home too and pacing all over the place so I will likely just send him out there instead. :lau
 
Never fails, the one day im dressed awful enough that even i wouldn't want to be seen with me im forced out into the light of day.
Im still lazy, my back hurts so im in a big gnome hoodie, electric blue for high visibility of course.
Still kind of cold, so yellow chicken pants they're soft and warm don't match my fabulous shirt but who cares nobody is going to see me.......pfffffffffffffttttttt.
I look out the window and Nancy is in the neighbor's yard, first time EVER.
Would love to be a fly on the wall when they check their cameras. 🤭



Nope, that one is Irene.
This little bug is my Homer. 💖

20201125_171219.jpg
20201125_171212.jpg

Anansi said:
Is that Homer? She's gorgeous!

I'm almost done for the quarter, just a chemistry final tomorrow morning. Then I get a break till Jan 11.

Everyone have a great Friday tomorrow. :love
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Chickassan said:
Never fails, the one day im dressed awful enough that even i wouldn't want to be seen with me im forced out into the light of day.
Im still lazy, my back hurts so im in a big gnome hoodie, electric blue for high visibility of course.
Still kind of cold, so yellow chicken pants they're soft and warm don't match my fabulous shirt but who cares nobody is going to see me.......pfffffffffffffttttttt.
I look out the window and Nancy is in the neighbor's yard, first time EVER.
Would love to be a fly on the wall when they check their cameras. 🤭



Nope, that one is Irene.
This little bug is my Homer. 💖

View attachment 2454426View attachment 2454427
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Pix or it didnt happen :lau

I have a bubble gum suit. Pink carhatt type jacket, pink coveralls, had to match the jacket of course! And bright pink snow boots :th
All were bought at different times. It’s like some painter’s blue period. Except I have blue periods, pink periods, orange ones, green ones, etc. 🤣🤣🤣🤣
 

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