Me too. I ordered 25 and got 28. They traveled all the way to mississippi and they were all alive.I've ordered from Meyer multiple times and always been happy. I've never had a chick DOA but, I did have one die the 2nd day and they replaced it at no charge..and gave me a couple extra to help keep her warm. I think your losses may have more to do with the time of year (cold) than anything.