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Parront said:
When we get something with the Costco card, the warantee is doubled.
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I originally bought it through an amazon Cyber Monday sale. That machine was defective and Dell sent me a replacement that was better than the original I bought ( more RAM, touch screen) and that is the computer that broke.

Alright, I’m headed to bed now. I had a nap from 10:30-12pm and had to get up to do some work. Going back to bed after I finish my glass of milk.
 
Does teir 1 get decent help? Not to be rude but all I could get were idiots who kept reading a script
They finally sent a tech out and he was just awful, took so many smoke breaks and couldn't fix the issue either.
Not exagerating one bit , this is Dell consumer support. :(
ronott1 said:
I am spoiled...I get tier one support when I call Dell since we have an Educational contract with them
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Sasquatch sighting?? Your title caught my eye because I saw a youtube last month that mentioned Dinosaur blood, tissue and flexible tendon find by a scientist that was fired by the university where she taught. Then, about a week later I saw an internet article on the Loch Ness monster and scientists have been collecting DNA in the water, results to follow later in the summer of 2019.
 
Chickassan said:
Does teir 1 get decent help? Not to be rude but all I could get were idiots who kept reading a script
They finally sent a tech out and he was just awful, took so many smoke breaks and couldn't fix the issue either.
Not exagerating one bit , this is Dell consumer support. :(
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Yes!
And they are in the US instead of a foreign country.
 

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